How is Just Dial fleecing everyone?

Even when you are sick you cannot be sure of getting the desired treatment from the place you want. There is no guarantee of services from the backend, and the consumers probably has no idea that they are being conned.

On 26th August, 2013 a friend Vanya Kaushik called up Lal Path Labs Sector 16, Chandigarh, she needed to get done blood tests of her grandmother. Lal Path labs which is a pioneer medical testing laboratory in the country, assured Vanya, that the tests will be done next morning that is on 27th August, 2013. They were charging Rs 350, where Rs 300 was the fee for the tests and Rs 50 for providing services at home.

Astonishingly someone claiming to be from Lal Path Labs turned up at their place on the same day, 26th August, 2013. When enquired why he had come before the scheduled appointment, he said, there were no prior preoccupations and the tests could be done immediately.

Suspecting no more, the Kaushik family let him do his job. He charged them Rs 400 and left. Since the guy charged more than the actual cost, Vipul Kaushik, a family member called Lal Path labs and inquired about the sudden increase. Mr Kaushik was shocked when the lab denied sending anyone and stating that their tests were still pending.

Worried because of intrusion in privacy and violation of consumer rights, the family decided to call all the labs they had availed services from earlier. All labs denied having done the tests.

Meanwhile, the family called Lal Path again, inquiring if someone had turned up with the reports, they denied completely sounding hostile. The family suspecting something fishy went to the lab in Sector 16 and demanded an explanation.  After an hour of heated discussion, one of the employees called up someone to ask if he had done the tests. Apparently he had and this guy worked for some other lab in Sector 37.

Now exasperated, the family asked how had someone whose services they did not seek turn up at their doorstep claiming to be someone else! They had called up Lal Path labs to conduct the tests, they were registered, an entry was made in their name. Below is the picture giving the proof that Lal Path was supposed to conduct those tests.


Where did this guy posing from Lal Path lab come to know, that tests needed to be done at a particular place? Where did he find out the Kaushik’s home phone number and rest of the details? Bizarre, right?

The answer is pretty easy, Justdial, the biggest online directory in the country had intercepted the call between the family and Lal Path labs. Once they had all the information of the conversation that happened, they mailed all the details to the other lab. Here is the copy of the mail that the other lab in Sector 37 (Mediquest Labs)  received from Just dial. They forwarded it to the family after being inquired about their source of information.


So does this mean, Just dial is tapping phone calls of various organizations and leaking information to other organizations? Are these organizations paying Just Dial for this?  Who is to be blamed? Just Dial? Organizations paying Just dial?How can these  calls be intercepted? Is there any role the network providers are playing in the tapping of phones without authority?  Are we safe when conducting business deals over phone calls?

The marketing head of Lal Path labs admitted to the breach in code of conduct but neither he nor the lab in-charge said anything on record. Just dial was called later in the evening but they refused to talk. Several mails to them have gone unanswered. The family received the following anonymous hand-written note early in the morning. They have no idea who could have sent the note, but it is very lucid it is either Just Dial or the other organization. Who is to be blamed? What action has to be taken? This is a clear case of violation of customer privacy and rights.  How many people are affected by this?

Anonymous letter

Anonymous letter


Why Feminism?


The moment you claim to be a feminist you are assumed to be a whiny, liberal, bra burning misandrist involving in male bashing. Feminism is anything but that. Feminism is anti-misogyny but not pro-misandry. It is not for matriarchy but is against patriarchy. Feminism is instilling a feeling of equality among men and women. A man can be a nurse without being called gay and a woman can be a mechanic without being called manly.

There are times when people question whether feminism is something the world needs. But is that even a question to be raised? How many times do you hear about a man being raped by a woman? Is a man looked down upon or called ugly if he goes out wearing shorts with hair on his legs? It is so disgusting to live in a world where women are treated as objects of pleasure, where rape jokes are cracked and women are still held responsible for rapes.

Feminist theory, which emerged from feminist movements, aims to understand the nature of gender inequality by knowing more about the social and political roles of women. Feminism is a radical notion that women are humans beings just like men. Equality among men and women is not a concept, it is something all of us should be striving for, because the misogyny that exists in all cultures is not a part of human existence. It kills the purpose of an amicable co-existence, it discriminates two human beings whose prowess cannot be and should not be differentiated.

I do not want to be feminist to rule the world, I need it because someone groped me when I was nine, when I didn’t even know what it meant. We need feminism because we do not want that every time a woman walks on the street lewd gestures or comments are passed. We need feminism because the size of our breasts does not determine our worth. We need feminism so that a man can cry or express his feelings without being called a loser or a whimp. Emotions are not manly or womanly, they are just human.

Women have been called the weaker sex for time that seems like more than forever. Out of  7 billion people in world roughly 1 billion women are sexually assaulted, they get bottles shoved inside them, are victims of acid attacks and many more horrendous crimes we cannot imagine happening in our worst nightmares. A woman isn’t raped because she was drinking at midnight, or because of what she was wearing or because she wasn’t careful enough. She is raped because someone did that to her, someone who thought himself he had the right to exploit a woman’s body in any way.   And that is why we need the moment called feminism and need to fight for gender equality.

There are issues that I didn’t even address here, equal pay for equal work, being regarded as humans with equal intelligence. These are things that need to be dealt with as well. Isn’t it outrageous when a man working as your equal at workplace gets a higher pay?  We need feminism for every valid reason, true well-understood feminism to change the archaic and demented beliefs we have now followed for centuries.

Image Courtesy

Mark Your Diaries – SHEROES Summit 2013 is here


Aug 23, 2013, New Delhi: Fleximoms ( presents the SHEROES Summit ( – India’s largest OpportunityScape for Women.

The theme of the SHEROES Summit 2013 is ‘Creating Shared Value’ – for Indian women and businesses.

As women professionals choose from a range of career choices,entrepreneurial, flexible jobs or going back to work with large companies – it is imperative for businesses and women professionals to find sustainable shared value.

The dates for the SHEROES Summit are:

  • Mumbai August 30, 2013
  • New Delhi on September 6, 2013
  • Bangalore on September 27, 2013

The SHEROES Summit brings together stakeholders in context of women and work – CEO’s, business owners, women professionals, career coaches, entrepreneurs and women professionals across stages of life. The SHEROES Summit 2013 celebrates choices women make for themselves and making them work for them.

The SHEROES Summit connects businesses face-to-face with a wide range of women professionals. The Summit is an opportunity for women and companies to network and spot trends.

On the offer at the SHEROES Summit are sessions on Personal Motivation, CEO Track, Entrepreneurial Track, Industry Trends with CEO’s and horizon-gazing of opportunities. These include a wide range of first ever programs and opportunities, that some of the companies are introducing at the SHEROES Summit.

A diverse set of speakers will share perspective at the Summit. These include -DebjaniGhosh, Managing Director, South Asia, Intel Corporation, AnandLunia, Founder, India Quotient, PrashantBhaskar, Founder PlugHR, RakeshShukla, Founder, The Writers Block, Pearl Uppal, Founder 5ideas, Harshal Shah, Director Marketing, AegonReligare, RashmiBansal, Author, Entrepreneur, Ansoo Gupta, CEO Pinstorm, NavyugMahnot, Founder, CEO, QAI India, Vijay Shekhar Sharma, Founder, CEO, One97 and PayTM, DeepaShenoy, CEO, Lumiere Solutions and Kris Nair, Founder FusedCow.

The SHEROES Summit connects the top female talent with organizations who seek to create value by building gender-balanced businesses, reduce attrition and allied costs, improve profits and do social good. The Summit is backed up some of the leading organizations including PayTM, AegonReligare, Philips and Monster.

One can find more details about the Summit at

Or send us a tweet at @sheroesindia or leave us a message at


Pallavy: +91-9818318196

Aparna: +91-9910911006


The SHEROES Summit believes in possibilities that lie ahead of us as gender balance and sustainable value become core to our work and life. SHEROES believes in making our choices work for us. SHEROES Summit is convened by Applied Life Pvt Ltd, based in New Delhi. 

By phoneixrising Posted in SHEROES

Behind the Beautiful Forevers-Katherine Boo: Review


This is one of those books that will probably leave you devastated. After you are done reading, you will think about it for long. It is a well-known fact- Mumbai slums are ghastly, life is grim in those garbage strewn makeshift houses of the not so fortunate. Turning the pages of this impeccably done book, you experience an upsurge of emotions, you are angry, instigated, bewildered, disturbed, all at the same time.

Boo spent three years among the residents of the Annawadi slum, a sprawling, cockeyed settlement of more than 300 tin-roof huts and shacks in the shadow of Mumbai’s International Airport. Behind the Beautiful Forevers is a result of thorough investigation and research. There are times when you hope that Boo made up the story but unfortunately what the books tells is the grotesque truth.

Abdul, an enterprising young Muslim Annawadian, the only major earner of his family, makes a living out of sorting garbage. He along with sister and father is convicted in a crime that was never committed by them. What comes next for this family is a despairing tale of court trails, the mother Zehrunisa has to face the apathy of government officials and police. She pays of a major chunk of their lifetime earnings in bribes to get the three bailed out.

Asha- is upcoming and undeclared slumlord, she comes from the rural Maharashtra with dreams to fly higher than the sky.With a little luck, her sensitive, beautiful daughter—Annawadi’s “most-everything girl“-Manju—will soon become its first female college graduate. Asha finds her niche in political corruption and is successful in her ultimate endeavor.

Boo tragically showcases the end of many young lives in the slum, Manju’s best friend, Meena consumed rat poison, so did Sanjay, a young man beaten up by police. Very often dead bodies are discovered near the slum, nobody cares who they are, nobody identifies those bodies. Diseases like Tuberculosis are stated as the causes of these deaths. The truth remains unknown.

Behind the beautiful forevers is a spectacular work of reportage and gives the most illuminating insight in the lives of India’s poor, their ambitions, their struggles and sacrifices. Apart from being the a good work of reporting, Boos also tells the story incredibly well.

“A decent life was the train that hadn’t hit you, the slumlord you hadn’t offended, the malaria you hadn’t caught”

There is a lot to digest after finishing this, Boo puts everything very emphatically, a must read for anyone who cares about the slums and its dwellers around the country.